News and Updates
APRIL-MAY 2021 NOTICE!
We are happy to announce that we have welcomed several new team members in various departments which will help us to immediately increase productivity. However, we have decided to temporarily close our Economy tiers effective immediately. This will allow us to focus on getting caught up with submissions already in house and make sure that our loyal customers who have patiently waited can have their submissions expedited as quickly as possible.
All submissions already in house or postmarked before 02/24/2021 will still be eligible to be processed under the Economy Tier.
CURRENT DELAYS IN SUBMISSION PROCESSING TIMES
- Receiving and Invoicing: 4+ weeks to process current incoming submissions
- Express Grading Scales: 3+ months beyond anticipated projected completion date
- Loose Express Grading Scale: 2+ months beyond anticipated projected completion date
- All Economy Grading Scales: 4+ months beyond anticipated projected completion date for in process submissions. Temporarily Closed to new submissions
Please Use These Submission Forms
We are excited to announce that we have a new website under construction! During this process, certain functions of our current website may become inactive for brief periods.
Currently online submissions are disabled. All submissions must have the below PDF submission form filled in electronically or hand-written, printed and included in every package shipped to us.
For detailed instructions on how to fill out your printed submission form, please click
here.
COVID-19/HIGH VOLUME UPDATE
With the recent statewide increase in new Covid-19 cases, though, it became more and more likely that those on our staff would come into contact with the virus and, unfortunately, this past weekend we were informed that two of our staff members did. While we are thankful to report that they and their loved ones have not experienced its worst effects, there will obviously be a mandatory quarantine period until they can safely return to work. While our offices remain open and operational, this, along with the increase in schools returning to virtual learning requiring more or our staff members' to adjust schedules, will unfortunately delay many submissions' completion dates across most turnaround tiers as well as there will be delays in the billing process and receiving invoices.
We've been very appreciative for the kind, thoughtful wishes we have received all year and are grateful as always for our special position in authenticating and preserving your most cherished items.
We ask that you continue to extend your patience and consideration while we work to take care of your collectibles and our employees at the same time, but keep in mind that performing our best service accurately and quickly remains a top priority through everything.
4/3/2020
ACHIEVEMENT UNLOCKED:
QTY 150+ FREE
INTUBATION SHIELDS
DONATED AND DELIVERED!
We can create virtually any custom style or size acrylic display case and we're excited to offer some new additions to our in-stock sliding bottom cases. Find the right case for your collectible on our Online Store.
VGA has added conservative minimum value requirements for
several types of vintage collectibles to ensure they are properly
insured in return shipping to you. For additional details please
visit our Minimum Declared
Values page.
Attention Collectors in Japan.
Hakurai Toys is
now our official Japanese Submission Center, so if you don't want
to worry about shipping your items to the United States and clearing
them back through customs, please contact them for information
on how they can help take care of the submission process for you.
