Online Submission Process
Our new online submission platform allows you to track your items through every step of the CGA grading process. Here’s a breakdown of each stage.
Receiving
When your package arrives at our facility, we check it in to confirm receipt. You will then receive an email confirmation along with a link to your submission dashboard, where you can track the status of your submission.
Unpacking
Each item is carefully unpacked, photographed, and checked into our system against the submission form you provided. This step verifies that the items match the details on your form. Receiving pictures are uploaded to the submission dashboard and will be accessible after this step is completed.
Pre-Billing
We review your submission form to confirm the correct item and size were selected and to review any additional services.
Billing
Once the invoice is generated, a payment link is sent to your email. This allows you to conveniently pay for the grading and other services. After payment is received, your items proceed to the grading queue.
Pre-Grading
Your items enter the grading queue based on the selected tier (Priority: 21days, Standard: 75+ business days). Item details are entered into our proprietary grading software, and we create new models and variations as needed.
Grading
Our experienced junior and senior graders examine each item for flaws, tampering, restoration, and authenticity. Items verified as authentic are then cleared for case fabrication.
Grading Verification
A senior grader evaluates the item and reviews the initial grades and notes to confirm the final grade. If grades differ, a consensus is reached among the graders to ensure accuracy and consistency in the final grade.
Casing
Grade labels are printed and sealed inside custom-fitted acrylic cases. Each item is then encased by hand in acrylic customized specifically for its dimensions.
Quality Control
Your graded items are cleaned, bagged, and prepared for shipping. Every item undergoes a rigorous final inspection to ensure it meets our strict quality standards, including the case quality and label information. Once this step is completed, grades are released, and you will receive an email notification once this process is completed.
Packing
Items are packed securely with bubble wrap and other protective materials to ensure they arrive safely.
Shipping Pre-Billing
Our billing department generates a return shipping quote based on the box dimensions, weight, and destination and a payment link will be sent via email.
Shipping
Once the shipping invoice is paid, you’ll receive tracking information from the carrier, allowing you to track your package.